Frequently Asked Questions (FAQs)

Simple answers for busy families

Enrolment & starting

In Victoria, children must:

  • Turn 3 years old by 30 April to start Three-Year-Old Kindergarten
  • Turn 4 years old by 30 April to start Four-Year-Old Kindergarten


Children must be the right age because of teacher ratios and safety rules.

If you are unsure, we help you choose the right year.

It depends on the service:

  • Childcare – Enrol directly with BPA
  • Integrated kindergarten (in child care) – Enrol with BPA
  • Sessional kindergarten – Enrol through your local council


We explain each step on our
How to enrol page.

No.
Children must be 3 years old before they can attend because of staff–child ratios.

Sometimes.
If your child needs more time to grow and learn, a second year may be offered.
This requires:

  • A teacher assessment
  • Meetings with you
  • Support from specialists (if needed)

We guide you through the process.

  • Immunisation History Statement
  • Birth certificate or passport
  • Any medical plans (asthma, allergy, anaphylaxis, etc.)
  • Contact details for family and emergency contacts


We help you step by step.

We cater for children aged from six weeks to school age.

After you have submitted your enquiry form, we will:

  • call you back
  • discuss your child’s needs
  • identify a suitable centre or centres in your area
  • Book you and your family in for a centre tour or add you to the centre’s waitlist.

Fees & funding

Yes.
In Victoria, Three-Year-Old and Four-Year-Old Kindergarten is free at BPA sessional kindergartens.

Integrated and child care programs are subsidised through the Child Care Subsidy (CCS).
Most families pay a reduced fee.

Yes, for child care and integrated kindergarten.
CCS usually covers part of these days.

For sessional kindergarten, there is no fee.

The Child Care Subsidy helps families pay less for childcare.

How much support you receive depends on:

  • your family income

  • how much you work, study, or volunteer

  • the type of care your child attends

From January 2026, families will be guaranteed at least three days of subsidised care each week (72 hours per fortnight), even if they don’t meet activity requirements.

Some families may be eligible for more subsidised hours, depending on their circumstances.

We can help you understand what this means for your family and guide you through the process.

Find out more about the CCS and use the government subsidy calculator

Daily life at the centre

For kindergarten or childcare:

  • A labelled bag
  • A water bottle
  • Spare clothes
  • Nappies (if needed)
  • Comfort item (optional)


For childcare and integrated kindergarten,
meals and nappies are included.

For sessional kindergarten, some centres ask you to bring a snack or lunch.
Check your centre’s handbook.

Children play, explore, make friends, learn new skills and try new things.
A day may include:

  • Outdoor play
  • Art and craft
  • Story times
  • Building and puzzles
  • Music and movement
  • Quiet rest time


Play helps your child learn at their own pace.

Child care and integrated kindergarten – Yes.
Children receive:

  • Breakfast (at some centres)
  • Morning tea
  • A warm lunch
  • Afternoon tea
  • Late snack


Meals are cooked fresh by our on-site cooks.

Menus are checked by the Healthy Eating Advisory Service to meet nutrition guidelines.

Sessional kindergarten – Families bring snacks or lunch (unless told otherwise).

Yes.
We follow all medical plans and keep children safe.
Please give us:

  • A doctor-signed medical action plan
  • Medication in original packaging
  • Clear instructions


We update plans each year.

Clothes that are:

  • Comfortable
  • Easy for toileting
  • SunSmart (shoulders covered)
  • Okay to get messy
  • Safe for climbing and running


Please label all items.

In childcare, children rest or nap based on their needs.
In kindergarten, children can rest if tired.

We welcome and support children with a wide range of needs.

This may include support for:

  • allergies and medical needs

  • developmental or learning differences

  • physical needs

  • emotional or behavioural support

We work closely with families to understand each child and plan the right support together.
This can include working with educators, specialists, and support services where needed.

The best place to start is a conversation.
Please speak with your centre team or our enrolments team so we can talk through your child’s needs and how we can support them.

Health & safety

No.
If they are unwell, please keep them home to protect all children.

Children with gastro (vomiting or diarrhoea) must stay home for 48 hours after the last symptom.

Educators with first aid training will care for your child.
You will be told at pick-up, or called immediately for anything serious.

All incidents are recorded for you to sign.

BPA follows the Child Safe Standards.
We have zero tolerance for child abuse.
All educators are trained and must report safety concerns.

Families are encouraged to speak up at any time.

Attendance & routines

Children learn routines, build friendships, and feel secure when they attend regularly.

This helps them transition smoothly to school.

This is normal.
We help your child settle with:

  • Warm welcomes
  • Short visits
  • Family connections
  • Comfort items
  • A slow transition (if needed)


Your child never has to feel rushed.

Communication

We use Storypark, where you will receive:

  • Photos
  • Updates
  • Messages
  • Important reminders


We also speak with you at drop-off and pick-up.

That’s okay.
We use:

  • Simple English
  • Pictures
  • Step-by-step instructions
  • Translated materials (where available)
  • Interpreters (when needed)


Families from every culture are welcome.

Programs & learning

All BPA programs follow:

  • The Early Years Learning Framework (EYLF)
  • The Victorian Early Years Learning and Development Framework (VEYLDF)


Both are play-based and support learning across language, thinking, wellbeing, and social skills.

Play helps children:

  • Solve problems
  • Build language
  • Make friends
  • Use imagination
  • Build confidence
  • Get ready for school


Educators plan activities around your child’s interests.

Early learning helps shape how children grow, learn, and feel about themselves.

The first few years of life are when children develop:

  • language and communication

  • emotional skills

  • confidence and curiosity

  • social skills and relationships

When children learn in warm, supportive, and stimulating environments, they build strong foundations that support them as they grow and move into school and beyond.

At BPA, we focus on helping children feel safe, curious, and confident, because this is how learning begins.

Need more help?

We are here for you.
Call (03) 9312 3689, visit a centre, or explore our website.

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